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Privacy Policy

Last updated October 23, 2026

We collect only what we need to answer your questions, confirm the right parts and get them to you. We don’t sell your information.

Who we are

Pete's Truck Parts Depot (“we,” “us”) is an independent supplier of parts for Peterbilt trucks, based in the United States. This policy covers this website and the quotes and orders you place with us.

Information we collect

Information you give us

  • Your name, email address and phone number when you request a quote or contact us;
  • Details about your truck — model, year, engine and VIN — and the parts you’re asking about;
  • Shipping and billing details when you place an order;
  • Anything else you choose to include in a message to us.

Information collected automatically

  • Basic technical data our servers record when you visit, such as IP address, browser type, pages requested and the time of the request. We use it to keep the site secure and working.

Information stored only on your device

  • Your cart, wishlist and comparison list are saved in your browser’s local storage so they’re still there when you come back. This information stays on your device and isn’t sent to us unless you submit a quote request.

How we use your information

  • To answer quote requests, confirm fitment and prepare quotes;
  • To process, ship and support your orders, including returns and warranty claims;
  • To prevent fraud and keep our website secure;
  • To meet our legal, tax and accounting obligations.

We’ll only send you marketing emails if you’ve asked to receive them, and every such email will include a way to unsubscribe.

How we share information

We share personal information only with companies that help us run our business, and only as much as they need:

  • Website hosting and email delivery providers;
  • Shipping carriers and freight companies delivering your order;
  • Payment processors handling your payment;
  • Professional advisers, or authorities when the law requires it.

We do not sell your personal information, and we don’t share it for targeted advertising.

Cookies and similar technologies

We don’t use advertising or tracking cookies. Our site uses your browser’s local storage for your cart and wishlist, as described above. Our fonts are served by Google Fonts, which means your browser connects to Google to load them and Google receives your IP address. If we add analytics in the future, we’ll update this policy first.

How long we keep information

We keep quote requests and order records for as long as we need them to serve you and to meet tax and accounting requirements — generally up to seven years. Server logs are kept for a shorter period.

How we protect information

We use reasonable technical and organizational safeguards to protect your information. No system is completely secure, so please don’t send payment card numbers through our quote form or by email.

Your rights and choices

You can ask us to show you the personal information we hold about you, correct it, or delete it, subject to records we must keep by law. Residents of California and other states with consumer privacy laws have these rights under those laws, and we won’t treat you differently for using them. To make a request, message us through our contact page or call +1 774-379-5604. We’ll confirm your identity before acting on the request.

Children

Our website is intended for adults and isn’t directed to children under 16. We don’t knowingly collect information from children.

Changes to this policy

If we change this policy, we’ll post the new version here and update the date at the top of the page.

Contact

Questions about your privacy? message us through our contact page, call +1 774-379-5604.

Questions about this policy?

We answer within one business day. Monday–Saturday, 8:00 a.m.–6:00 p.m. Eastern Time.