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Payment & Invoices

Last updated October 23, 2026

We sell by invoice. You place your order online, we email you an invoice, and you pay it by bank transfer (ACH or wire) or Zelle. Your order ships once payment is received. We never ask for card details on this website.

Payment methods

Bank transfer (ACH or wire), Zelle

Payment due

On receipt of invoice

Ships

Once payment is received

Unpaid invoices

Cancelled after 7 days

How invoice checkout works

  1. Add parts to your cart and choose Check out. Parts with a fixed price and confirmed stock can be ordered online; anything else goes through a quote request.
  2. Enter your contact details and U.S. shipping address, and choose how you’ll pay: bank transfer (ACH or wire) or Zelle.
  3. You’ll see your order and invoice straight away, and receive a copy by email.
  4. Pay the invoice using the payment instructions provided, with your invoice number as the payment reference.
  5. We ship once payment is received, and email you tracking details.

What your invoice includes

  • Parts at the prices shown on our website when you ordered.
  • Shipping. Parcel orders of $500.00 or more to the contiguous United States ship free. For smaller parcel orders, freight-size parts and deliveries outside the contiguous U.S., we add the exact shipping cost and send your final invoice within one business day. Nothing is due until you have that final invoice, and you can cancel at no charge if you don’t want to go ahead.
  • Sales tax. We charge Massachusetts sales tax (6.25%) on orders shipped to Massachusetts addresses. Shipping is stated separately and isn’t taxed. Orders shipped to other states don’t include sales tax from us; your state may require you to report use tax. Tax-exempt buyers can send us their exemption certificate before paying.

Paying your invoice

We accept bank transfer (ACH or wire) or Zelle. Payment instructions are shown on your invoice and included in the invoice email. Always use your invoice number as the payment reference so we can match your payment quickly. Payment is due on receipt. If an invoice isn’t paid within 7 days, we cancel the order and release the parts.

Be cautious of payment requests that don’t come from us. We will never change our bank or Zelle details by email without also confirming by phone — if in doubt, call us before you pay.

Fitment and changes

Our team checks fitment on every order. If we find a part won’t fit the truck you’ve described, we’ll contact you before you pay and offer the correct part or cancel that line.

Cancellations and refunds

You can cancel at no charge any time before your order ships. Once an order has shipped, our Returns & Refunds policy applies, including the 15% restocking fee on non-defective returns. Refunds go back to the account you paid from.

Questions about this policy?

We answer within one business day. Monday–Saturday, 8:00 a.m.–6:00 p.m. Eastern Time.